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Claire Nguyen
Professional Summary
Senior executive assistant with 9 years supporting C-suite leaders at high-growth technology and financial services companies. Expert in complex calendar management, board meeting logistics, global travel coordination, and confidential communications across internal and external stakeholders. Trusted partner to executives managing 100+ person organizations; known for anticipating needs before they are stated, resolving scheduling conflicts independently, and keeping leadership operations running without interruption through rapid organizational change.
Experience
- Provide dedicated executive support to the CEO (350-person company) and CFO simultaneously; manage 3 complex calendars across 12+ time zones with an average of 40–60 meeting requests resolved per week without escalation.
- Planned and executed 6 board of directors meetings per year: prepared board decks (60–80 slides coordinated across 8 department heads), managed pre-read distribution, arranged logistics for 12 board members including international travel, and produced meeting minutes reviewed and approved without revision in 9 of 10 sessions.
- Coordinated global travel for CEO across 14 international trips annually: flights, accommodations, ground transport, visa documentation, and itinerary briefings with zero missed connections or compliance issues over 3 years.
- Managed a $220K annual executive operations budget covering events, travel, and office expenses; achieved 97% budget accuracy across the 2024 fiscal year through proactive vendor negotiation and expense tracking.
- Supported an SVP overseeing 4 departments and 120 staff; managed a calendar averaging 35 scheduled events per week and coordinated cross-departmental meetings involving up to 22 internal stakeholders.
- Built and maintained a centralized vendor and contact database of 180+ relationships; reduced time to locate contact information and contract history from 12 minutes average to under 2 minutes after implementation.
- Onboarded and trained 2 junior administrative assistants on scheduling systems, expense reporting tools, and internal communication protocols; both were promoted to independent EA roles within 18 months.
- Provided administrative support to a 6-partner consulting team: managed shared calendars, booked client travel, processed expense reports, and maintained client engagement files across 30+ active accounts.
- Coordinated 4 annual client appreciation events for 80–120 attendees each; events came in under budget by an average of 12% through early vendor outreach and site negotiation.
Tools & Skills
Calendaring & Comms: Google Workspace (admin-level), Outlook, Zoom, Slack, Teams •
Travel & Events: Concur, TripActions, global visa coordination, board meeting logistics •
Documents & Projects: PowerPoint, Google Slides, Notion, Asana, DocuSign •
Finance: Expensify, SAP Concur, budget tracking, vendor contracts
Why this resume works
- The title specifies who this EA supports: CEO and CFO of a 350-person company. C-suite hiring managers immediately assess scope of the supported executive before reading individual contributions. Being explicit removes ambiguity about seniority level.
- Board meeting prep is described with specificity: 60–80 slides, 8 department heads coordinated, 12 board members, international travel. This level of detail shows operational ownership, not just scheduling.
- Meeting minutes approved without revision in 9 of 10 sessions is a peer-validated quality metric. It signals communication precision and the ability to capture complex discussions accurately under time pressure.
- Budget management ($220K, 97% accuracy) elevates this resume above typical EA applications. EAs who own budgets operate at a higher responsibility tier and command more competitive compensation.
- The contact database bullet quantifies the time-savings impact (12 minutes reduced to under 2 minutes). Administrative improvements that save meaningful time for an SVP or their team are operational contributions, not just housekeeping.
3 tips for executive assistants in 2026
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Name the seniority level and organization size of who you support "Executive Assistant" describes roles ranging from supporting a single director at a 20-person startup to supporting a Fortune 500 CEO with 10,000 direct reports. Make the scope explicit: state the title of your supported executive, the size of the organization or team they lead, and any simultaneous multi-executive support. Hiring chiefs of staff and HR directors use this information to assess whether your experience matches the complexity of the open role.
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Show operational ownership, not just task completion The EA roles with the highest compensation in 2026 belong to assistants who own processes, not just execute them. If you built a scheduling system, managed a travel program, owned a vendor relationship, or coordinated a budget, describe it with ownership language. "Managed" and "owned" signal initiative. "Assisted with" signals execution. The distinction matters at the senior EA and chief of staff pipeline level.
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List AI tools and automation workflows if you use them Senior EAs who use AI tools to draft communications, summarize meeting notes, build briefing documents, or automate recurring tasks give executives more productive hours back. If you use tools like Otter.ai, Notion AI, or ChatGPT for executive communications, note it. This signals that you actively look for leverage rather than just maintaining the status quo, which is a meaningful differentiator in a competitive EA market.
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