Privacy Policy
Updated 2026-09-05
Who we are. KeysDaily is provided by InnovaLabWorks, 9547-8715 Quebec Inc., Montreal, Canada.
Practice records and private iCloud. KeysDaily stores the performance dates, music, requirements, proofs, tempos, subdivisions, practice sessions, timed segments, routines, scale progress, notes, and settings you enter on your device. When iCloud is available, Apple also stores and syncs these records in the private CloudKit database associated with your Apple Account. InnovaLabWorks does not operate or receive a separate server copy of your practice records and cannot read your private CloudKit database. If iCloud is unavailable, KeysDaily continues with a local copy on the device.
No advertising or tracking. KeysDaily has no advertising, third-party analytics, or cross-app tracking. InnovaLabWorks does not sell personal information or use it for targeted advertising.
Browser page measurements. Our web support, privacy, and terms pages use Cloudflare Web Analytics to measure page views and page-load performance when its browser script runs. These measurements are separate from the information you choose to send in a support request. Cloudflare processes them as our service provider. The KeysDaily app does not embed this browser analytics script, and the script does not access your in-app practice records. See Cloudflare's measurement documentation.
Support submissions. The information you enter in the support form is sent to InnovaLabWorks only when you choose Send. The in-app form sends the name you enter, or App user if left blank, your reply email, selected topic, message, app name, app version, build number, bundle identifier, device model, iOS version, and language and region. The web form sends the selected topic, optional name, reply email, and message. Neither form attaches your performance dates, music, requirements, proofs, tempos, notes, reminder schedule, or other practice records.
Support processing and retention. Support submissions travel over HTTPS through Cloudflare. Cloudflare processes ordinary connection information needed to deliver and protect the service, but the Worker does not add your IP address or user agent to the support case. A support case is normally stored in ClickUp and may be delivered to InnovaLabWorks through Resend. If ClickUp is unavailable, Cloudflare KV keeps a fallback copy for no more than 90 days. Cloudflare, ClickUp, and Resend act as service providers and process support information on our behalf under their applicable terms and data-processing commitments. These providers are required to protect support information at least as described in this policy, including confidentiality, appropriate security, and assistance with deletion requests. They may process information outside your province or country. InnovaLabWorks uses support information only to reply, troubleshoot, secure the service, and meet legal obligations. It is not sold or used for advertising. ClickUp cases and alert emails remain until manually deleted. You may request access, correction, or deletion of a support submission through the support form by selecting Privacy request, subject to legal retention requirements.
App Store version check. At launch, KeysDaily asks Apple's public iTunes lookup service whether a newer version is available. The app adds its bundle identifier to the lookup query and reads the store version and App Store link. Apple processes the network request under its privacy policy. InnovaLabWorks does not receive or retain this request.
Reminders. If you enable a daily reminder, iOS schedules it locally using your countdown and readiness count. The schedule and notification content are not sent to InnovaLabWorks. They may be visible on your lock screen according to your notification settings.
Purchases. Apple processes purchases and subscriptions. KeysDaily receives product, offer eligibility, and entitlement status on the device so it can display offers, unlock Pro, and restore purchases. InnovaLabWorks does not receive your payment card details.
Exports. Readiness PDFs, practice-report PDFs, CSV spreadsheets and history recovery files are created on your device only when you request them. A file goes only to the destination you choose, and that destination's privacy practices apply after you share or save it.
Backups and security. Local app data may be included in Apple device or iCloud backups according to your settings. Private CloudKit data is handled by Apple. Support submissions use HTTPS and are processed by the service providers named above.
Deletion and your choices. You can delete individual records in KeysDaily. After a successful Delete All My Data action, KeysDaily deletes its local practice records and syncs those deletions to private CloudKit when iCloud is available. You can disable reminders, change notification access, manage iCloud data in Apple settings, and ask us to correct or delete a support submission. Deleting the app alone may not remove private iCloud records, Apple backups, Apple purchase history, or support submissions. KeysDaily has no separate app account to delete.
Contact. Use the support form for privacy questions, access requests, correction requests, or deletion requests.